Shipping Info

* Free Shipping for orders over $150.00

*Marionette ships carbon neutral and all shipping packaging is 100% recyclable.

* Shipping calculated at checkout. $9.95 flat fee for most Australian Metropolitan areas for up to 6 items.


* Made in Melbourne, Australia. 


* We make every effort to send orders within 2 business days of payment being processed.


* When your order is all carefully wrapped and ready for pick up you will receive a confirmation email. Most orders will be couriered via carbon neutral company Sendle. Some regional orders may be shipped via Australia Post parcel post. 


* As a general guide allow 5 business days for orders to be delivered, and longer for WA and NT. If you order is urgent please contact us before purchase.


* We will use all reasonable efforts to deliver by any requested or agreed date, however Marionette does not guarantee delivery on that date and is not liable for any loss resulting from late delivery.


* Deliveries cannot be made to PO boxes.


* Marionette cannot deliver to persons under the age of 18 years, and we may request that the person who receives the goods provide evidence of proof of age and sign for the parcel.


* NO INTERNATIONAL ORDERS VIA WEB STORE. Please contact us directly at lauren@marionette for all international and urgent orders.